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Hours & Directions | Bob Howard Chrysler Jeep Dodge Ram
Bad communication. I called every day to check on progress and could never get a call back
I brought my truck in for an oil change and filter change fuel filter changed. They never did the fuel filter change. The entire scenario ended up being a pretty big frustration. This is the second time it’s happened in the service department truck was purchased there along with another truck in the Bob Howard group also along with other cars I purchased from you guys. With
Quick, simple, friendly service writers and exceptional waiting area. In and out on time! Not place fir me!
Very clean, service always great. Chris was nice and took care of me and the car
I took my Jeep Grand Cherokee to bob Howard at the beginning of August. I did not get it back until mid September, it took over a month to complete the repairs. Also the communication was awful, for days at a time I heard nothing regarding the repairs. I’d call back to back with no answer after waiting days for an update on my cars repair progress. I also went to the dealership after hearing nothing to ask about the progress of my vehicle. Which didn’t help no one there could give us an update or answer until ... Read More Full review text opened.DealerRater - Sep 18, 2026
I took my Jeep Grand Cherokee to bob Howard at the beginning of August. I did not get it back until mid September, it took over a month to complete the repairs. Also the communication was awful, for days at a time I heard nothing regarding the repairs. I’d call back to back with no answer after waiting days for an update on my cars repair progress. I also went to the dealership after hearing nothing to ask about the progress of my vehicle. Which didn’t help no one there could give us an update or answer until our advisor got back to us days later. The manager was zero help and acted like he didn’t care and was rude. If you want you care repairs completed quick don’t take it here…
