I just bought my second truck from them, the first was from the used dealership and this purchase was new. Very pleased with the staff there and they took care of me when 2 other dodge dealerships told me the deal I wanted to make was close to impossible, or that I would have a truck payment that was as much as my house payment. Bob Howard is honest and they'll put in the work to make a deal happen. My only small complaint is that the wash/detail job on my truck was not that good. Small issue in the big picture.
Me and my husband bought me my 2015 chrysler 200 in Dec of 2016 and I still love it. I have not had any issues with bob howard and this is my 2nd time buying a car from them. When I got my car they gave me 4 free oil changes and everytime it needs to go in the shop they will hook me up with a loaner or Enterprise will let me pick what I want to drive on their lot. Taylor or Tyler in the service department did an awesome job with me. I am always 100% satisfied with them and with what ever business I do with them. Keep up the good work Bob Howard cjdr.
Service was great! Bill was good to keep me informed and went over what needed to be done and what had to be done to get me back on the road.
Great young man helped us. Always good service.
Nice folks. Good service.
Absolutely impressed with this service department. I highly recommend!
Highly Recommend Bob Howard Service Dept. They did a great job taking care of my truck. Bill Dobson was extremely helpful and keep me posted on progress.
Bill in the service department was nothing but amazing! He was up front & to the point.Even made me feel that I could ask questions, as a female this is very important to me since I’m not to familiar w/ the mechanics of my car. There was some confusion on the other hand in the dealings with my car and I am not to sure why/how I was directed in circles trying to get ahold of the correct person. In the process of doing so I came across the rudest used sales manager in the Jeep/Doge Department. Pretty much made me feel like I was an idiot for speaking to him about my issue and was not customer friendly what so ever. From my understang ther are 2 managers and the one I spoke to had an unfamiliar last/first name (tang?). I did not speak to Mathew which I wish I would have because the other guy has lost our business. I will continue servicing my vehicle at the same location as long as I do not have to do any kind of business with that guy... highly recommend Bill! Very professional and customer service friendly!!
This was by far the best car buying experience I’ve ever had. Chris was a great salesman and the rest of the staff was very helpful and informative. I knew almost immediately what my purchase price was going to be and there were no surprises. I had visited this location in the past after having a terrible experience at a different dealership. They treated me well then also, even though I didn’t buy from them at that time. Because of this, I immediately thought of Bob Howard CJD when it was time to purchase this vehicle.