Extremely disappointed in the customer service. In the past we’ve been very satisfied with our new Jeep purchases at Bob Howard Jeep, but unfortunately we will be not purchasing our next Jeep from this dealership. Salesman was not knowledgeable enough with the various options to help facilitate the sale.

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Went in yesterday because my Jeep was having battery issues. It’s still under warranty. I was there 5 1/2 hours to have my two batteries tested and replaced. 5 1/2 hours!!! The staff was great! The waiting area was awesome. The coffee was good. But I did feel as if I was the lowest priority on the books being warranty work. When a friend asked what the hell were they testing for 5 1/2 hours, the answer was, “my patience.”

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Am from out of state visiting family and had issues with my car on the trip here. After having it diagnosed, knew I had to buy a new/er car. Looked online at many cars at all Bob Howard dealerships, went and looked at cars at local dealerships on Sunday, and ended up finding what I wanted at Bob Howard CJDR. My sales rep, Christopher, is a great salesman, the manager came and talked with us while my daughter and were waiting for the finance department representative. Will in the finance department was very helpful and helped me with all ...

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Couple days ago I went in and talked with Zack. Went over my situation and over my trade in. Let me say i left with a smile on my face. with a brand new car and a way better interest rate I had on the trade in. he is there to help you get what you need/want. I highly recommend him

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My husband and I test drove a Durango with T this past weekend. She was such a delight to work with! Unfortunately we didn’t end up buying, but I absolutely loved our experience with T and think she deserves some recognition! T was very kind and went above and beyond to help us! Thanks girl!

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